Community Mailbox Design in Canada Receives Criticism for Lack of Improvement

2023-04-22 07:57:57 By : admin
Mismanagement in Design: A Lesson from the Canadian Mailbox

Designing a product is an exciting venture for any designer. It is the culmination of creativity and function, where form meets purpose. And yet, sometimes, despite one's best efforts, a product falls short. Such is the case with the Canada Post community mailbox, which has been plagued with design flaws since its inception.
I designed the Canada Post community mailbox, but send your hate mail elsewhere - The Globe and Mail


As designers, we know that initial designs are subject to revisions and modifications based on feedback, testing, and further research. That is why a product launch is often followed by updates and versions that address the shortcomings of the original. Unfortunately, the Canada Post community mailbox has not received such treatment.

The mailbox, meant to replace individual mailboxes in neighborhoods across Canada, was introduced in 2013. It was intended to be a more secure and efficient way of delivering mail, as well as a cost-saving measure for Canada Post. However, the design was flawed from the start. Here are some of the issues:

- Accessibility: The mailbox is not wheelchair accessible, making it difficult for people with disabilities to retrieve their mail.
- Security: The mailbox has been targeted by thieves, who have managed to break into and steal mail from multiple units. The lock mechanism is not strong enough to deter them.
- Maintenance: The mailbox requires frequent cleaning and maintenance, which can be costly and time-consuming for Canada Post.
- Aesthetics: The mailbox is often described as an eyesore, with a bland and unattractive design that clashes with the surrounding environment.

These issues have not been adequately addressed by Canada Post, despite numerous complaints from residents and designers alike. While the mailbox remains in use, it is not the improved product that designers had hoped for.

This situation is a lesson for designers everywhere. It shows that even the best-designed products can fall short if mismanaged. It also highlights the importance of continued efforts to refine and improve a product after launch. Furthermore, it emphasizes the need for designers to consider all aspects of a product's lifespan, from accessibility to maintenance to aesthetics.

As designers, we can learn from this and strive to do better. Let us remember that our designs are meant to serve a purpose and improve people's lives. Let us also recognize that mismanagement can happen, but we have the power to advocate for improvements and push for change.

In conclusion, the Canada Post community mailbox is a cautionary tale of design mismanagement. It is a reminder of how even the best designs can fall short without proper revisions and improvements. As designers, we must strive to create products that not only function well but also meet the needs of users and their communities. And, if we do encounter issues with our designs, let us work diligently to address them and advocate for improvements.

Keywords: Mailbox in Italy, design mismanagement, accessibility, security, maintenance, aesthetics.